Service & Support

With hundreds of units and systems in the field and literally hundreds of years’ worth of staff experience, GRE can offer service, maintenance and troubleshooting support to clients’ thermal management equipment, whether it was produced by us or not

Service and Support

Our service programmes include physical repairs, servicing, and maintenance, along with more specialist projects including mechanical and electrical (instrumentation, control hardware and software) upgrades. In addition to site visits, GRE can also offer remote support and diagnostics (subject to client hardware) to minimise system down-times.

Some examples of the services that GRE offer:
    • Process Cooling / Heating / Thermal management equipment annual service contracts and repair
    • Process Cooling / Heating / Thermal management equipment system upgrades
    • Thyristor / STATCOM / HVDC / MVDC cooling systems annual maintenance, repair and upgrades
    • Electrical panel design and build
    • PLC (Siemens and EVCO) control system design and programming
    • Site surveys for underperforming equipment and systems
If you need specialist help and can’t see anything listed above that is applicable, please call us, as we would be delighted to chat through your requirements and do what we can to help.

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